Privacy Policy

Privacy and Cookies Policy

We at Fukuroku Sushi Express (the “Business” “we” or “us” in this Privacy Policy), operator of the web site at fukuroku.ca (the “Site”), understand the importance of the privacy of users of the Site, and in particular of protecting their personal information. This privacy policy sets out how we collect, use, communicate, disclose and otherwise make use of personal information provided by users of the Site.

If you do not agree with this Privacy Policy, or our other policies and practices, please do not use this Site or submit any personal information to us.

Information this Privacy Policy applies to

This Privacy Policy applies to personal information that we collect through the Site, information you provide to us directly, and information we collect from third parties.  This Privacy Statement also applies to personal information that we collect, use or share through third party social media (“Social Media”) and delivery service platform, such as Facebook and Uber.

Types of information we collect

We, along with any third-party companies or individuals with whom we work, may collect information directly and voluntarily from you when you use or interact with any products, orders, reservations, applications, or features provided by us (collectively, the “Service”), or contact us directly. We may collect personal information and non-personal Information, depending on how you use the Service and what information you provide to us.

Personal Information. Personal Information is generally any information that can be used to identify you individually, either by itself or in conjunction with other information.

Personal Information we collect may include, without limitation:

• Contact Information, such as your name, phone number, email address, postal address and phone number
• Online identifiers, such as your Internet Protocol (“IP address”), or other device information, when that information is linked to other personal Information or non-personal Information that allows that individual to be identified;
• Demographic or location information, when that information is linked to other personal information or non-personal Information that allows an individual to be identified;

Non-Personal Information. Non-Personal Information includes information that is about you or about your use of the Service but does not identify you personally, such as:

• IP Address;
• Anonymous usage data;
• Referring/exit pages and URLs;
• Browser or platform type;
• Internet connection
• Equipment used to access the Service;
• Mobile device ID, model, and manufacturer;
• Language preference, referring site;
• Additional websites requested;
• Preferences you submit and preferences that are generated based on data you submit; and
• the date and time of user requests.

This information is collected from a variety of sources including information that you give us directly (for example during surveys, telephone calls, and Website registrations), information that we receive from our affiliated brands and other third party sources, and information automatically collected when you visit our Websites (such as via cookies or web beacons).

How we collect information

Personal Information. We collect personal information described above when you register to use the Service and create an account; place an order to be processed by us; provide it to us in connection with any transaction related to your use of the Service; email us or send a message through the electronic forms provided on the Site; enter a promotion sponsored by us; report a problem with our Service; or respond to polls or surveys distributed for research purposes.

Non-Personal Information. We generally collect non-personal information through automatic data collection technologies, such as analytics tools, and your browser.

How do we use your information

We use your information to provide you with products and services and to support our core business functions, such as responding to customer questions, service requests, customer service, product safety and improvement, marketing, authentication, loss and fraud prevention, public safety, and legal functions. We may combine all of the information that we collect and we may enhance data that we collect with data obtained from third parties.

How we share your information

We may share your personal information with affiliated companies and subsidiaries as well as with business partners to assist us with carrying out the purposes identified in this Privacy Statement.  For example, we may use a third party service provider to assist us with our marketing. We may also disclose your information to third party service providers or business partners who help us with our business functions.  We may share your personal information if necessary to protect the safety, property, or other rights of us, our customers, or employees, or when permitted or required by law.  We may also share your personal information with your consent.  Your information may be stored in databases maintained by us or third parties that are located within and outside Canada, including in the United States, and countries where privacy rules differ and may be less stringent than those of the country in which you reside.  If you visit our Website, you consent to such cross-border transfers of personal data to the United States.

Retaining and deleting personal data

In general, we will only retain personal information for as long as you are using the Services or as otherwise needed to provide you the Services or complete other purposes described in this Policy. We may also retain and use your Personal Information as necessary to satisfy any legal requirements, including enforcing our rights and agreements and resolving disputes. Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected unless the law requires longer retention. We do not delete any data that has been rendered completely anonymous or maintained in de-identified, aggregated form with data of other users (such as usage trend reports).

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data security

We implement security measures designed to protect your information from unauthorized access, use, or disclosure. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks, and Online Menu shall not be responsible for the circumvention of any of the Service’s privacy settings or security measures. If you have an account, we urge you to take steps to keep your account information protected from unauthorized use by others. You should only access the services within a secure environment.

Cookies and Tracking

We may use automatic data collection technologies and analytics tools (such as Google Analytics and Splunk) to collect information from your device or browser about your equipment, browsing actions, and patterns when you access, use, and interact with the Service. The information we collect automatically is statistical data, and generally does not include personal information. We use this information to maintain the security and operation of the Service, and to gain insights about the functionality and use of the Service in order to improve the Service.

Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.

Web Beacons. Components of the Service and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Your Privacy Rights

Fukuroku Sushi Express aims to provide transparency, security, and accessibility when it comes to your personal data.

You may request a copy of your personal data from us at any time. If you request a copy of your data, we will provide you a copy in a structured, electronic format.

You may also request that your personal data be corrected if you believe it is incorrect or incomplete, or that it be deleted entirely. We will delete your personal data upon your request if you send us a request with a description of the basis for your request; however, we may first restrict processing of your data as permitted under applicable law in order to assess your request prior to any deletion of data.

We may not be able to accommodate a request to change or delete information if the change would violate any law or legal requirement, or if such change would cause the information to be incorrect. We may not be able to delete your personal data after it was shared with Business in connection with facilitating and/or processing an order.

Links to other websites and services

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Policy applies solely to information collected by us through the Service. Therefore, this Policy does not apply to your use of a third party website accessed by selecting a link on our Site, App, or otherwise via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites or integrations before proceeding to use them.

Updates to this Privacy Policy

From time to time we may update our Privacy Policy. The most current version of this Privacy Policy will be posted on the Site. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Questions or Concerns

If you have questions or comments about the Service, this Policy, or any of our other policies, you may contact us as follows:

1. Email: [email protected]
2. Phone: 604-279-0922

Last Updated: Oct 15, 2023